HQ Admin creates your account for you — there's no sign-up. You'll be given a work email and a temporary password by phone or in person (it's never emailed).

After you log in, go to Account at the bottom and set your own password straight away under "Change Password".

The five icons along the bottom take you to Home (your dashboard), New Partner, Visit, Records, and this Guide.

Home also has quick-action tiles for every form (Store Contact, New Partner Check, Visit Record, Compliance Visit, Report Incident), so you don't need to remember where each one lives.

The GREEN / AMBER / RED numbers at the top are a live count of your compliance outcomes (Admin sees everyone's).

The Store Development Funnel (Contacts → Qualified → Signed → Live) tracks canvassing progress: how many stores you've spoken to, how many were qualified, how many signed up, and how many are actually live and trading.

Needs follow-up lists anything that came back AMBER or RED and still needs a next step. Recent submissions and Recent store contacts show your latest activity.

Use this every time you speak to a new store, whether or not they're interested. Mark them Qualified / Not qualified / Unsure.

If the store agrees on the spot, tick Signed — the app will carry the store's name, address, and contact details straight into a New Partner Check for you, so you don't have to type them twice.

If the store signs later instead of on the visit itself, come back to that same entry afterwards (on Home under "Recent store contacts", or in Records) and tap Start New Partner Check → to do the same hand-off then.

This is the full onboarding form that formally activates a store as a FREEPODS partner — it covers the store's details, a photo, and the compliance sign-off. A store isn't an official partner until this is completed.

Use this for a normal, ongoing check-in at a store that's already onboarded. Pick a GREEN / AMBER / RED outcome — anything AMBER or RED is automatically added to your dashboard's follow-up list.

A more formal, scheduled inspection of an existing partner store. Includes a field for noting any immediate action taken on the spot.

Use this the moment you see something that's clearly RED-level: a compliance risk, suspected counterfeit product, an unsafe product claim, or a data-handling problem. HQ is notified — don't wait until your next visit to log it.

Shows everything you've submitted (Admin sees everyone's). Use the filter at the top to narrow it down by form type, including Store Contact logs.

Open any Store Contact you logged from Records or the Dashboard — as long as it hasn't been marked "Signed", you'll see an edit panel at the bottom to correct or update it (e.g. after a follow-up visit). Once it's signed, it's locked — only HQ Admin can change it after that.

Under Account → My Partners, see your own signed stores' go-live progress (Onboarded → QR/Materials Sent → Live) and compliance colour — read-only. Only HQ Admin can advance a stage or edit the store record itself.

The Dashboard's "Needs follow-up" card only shows the first 5. Tap "View all follow-ups" there (or open it from a link on that card) to see everything outstanding, filterable by type.

Under Account → Manage Partners, move a signed store through Onboarded → QR/Materials Sent → Live as HQ confirms each step, or edit the store record. BDPs now see this too (as "My Partners"), but read-only, and only for their own signed stores.

Every record now keeps a full history at the bottom of its detail screen — every edit, by whom, and when, including what specifically changed. Nothing is silently overwritten. A BDP sees history for their own records; Admin sees everyone's.

Under Account → Manage BDP Accounts, create a new BDP or Admin login (no Supabase access needed), edit someone's details, reset their password, or suspend/delete an account. A temporary password is shown on screen when you create or reset one — pass it on yourself, it isn't emailed.

Suspending blocks sign-in immediately but keeps their history intact. Deleting is permanent and only works for an account with no submission history — use Suspend instead for anyone who's actually used the app.

Under Account → BDP Login Activity, see each account's last login time and total login count, plus a recent-logins list — a quick way to spot an account that isn't being used.